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Articles on:Settings & Account
Account, billing, brand logo, notifications, and troubleshooting.

Categories

  • Get Started
  • Video Tools
  • Image Tools
  • AI Worklfows
  • Generate Video
  • Customize Video
  • Editing Basics
  • Export Video
  • Settings & Account
  • How to add your brand logo to a video?
    🏷️ How to add your brand logo on video? The Brand Settings page lets you add your logo to all exported videos and provide company information that helps AI create better content. How to add your brand logo to a video? Step-by-Step: Go to the Brand Section Click here to open the Brand settings page. Upload Your Logo In the Logo section, upload your brand logo file. Customize Placement & Size Use the options providedPopular
  • Billing and FAQs
    💳 Billing and FAQs Answers to the most common billing and subscription questions. Do you have a free plan? Yes, we do! You get free credits on signup 🚀 You'll be able to access the platform, use 20 AI credits to create videos, and edit them the way you want. If you choose a paid plan, you'll be able to download the video in all 3 aspect ratios (16:9, 9:16, 1:1) and get access to advanced features. ❤️ How can I upgrade? First, thanks a lot, this means a lot to us ❤️ GoPopular
  • Notification
    🔔 Notification The Settings section lets you customize your experience on Atlabs, from receiving email notifications to selecting default image models and enabling mature content Here’s what each option does: 🔔 Email Notifications Toggle: On / Off What it does: When enabled, you'll receive an email notification every time a video export is completed. This helps you stay updated even when you’re away from the dashboard.Some readers
  • Can you delete the data of my account?
    For sure! Simply send us an email at support@atlabs.ai, and we'll come back to you ❤️Some readers
  • Troubleshooting & FAQs
    🛠️ Troubleshooting & FAQs Solutions to common issues and answers to frequently asked questions. If you can't find what you're looking for, click the chat icon (bottom right) on any page to contact support. Common problems with video generation and how to resolve them. Video generation is stuck or not completing Wait up to 5 minutes before taking action Check My Stories - the video may have completed in the background If still stuck, refresh the page and check My Stories agFew readers
  • Account Settings
    👤 Account Settings Access your account details by clicking your profile icon (top right) and selecting Account. The page has four tabs: Account (name, email, company, phone), Subscription (current plan, usage, upgrade options), Settings (platform preferences), and Appearance (UI theme). The account dropdown menu also gives quick access to Brand Settings, ExampFew readers

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